Displaying items by tag: Managed Service Plans
We covered the marketing tactic that is Unlimited Web Hosting many years ago when this particular "initiative" began to spread across the industry.
It has no effect on what we do because we're not web hosts in the strictest sense of the term. We're web developers that provide private dedicated hosting facilities to our web design clients as a component within our Managed Service Plans.
The reason we're covering this again is that we wanted clients who've come onboard with us more recently to be aware that sometimes not everything is what it seems to be in this industry. Because what companies claim, and how you interpret that claim, may be two different things. Basically, Web Hosting is a commodity - and like everything, it has it's limits. Many hosting companies offer "unlimited" plans, but be advised there are physical limitations to both disk space, bandwidth, and all other aspects of your hosting service. Before you buy an "unlimited" plan, you need to know what you're getting into.
Firstly, there is no such thing as an unlimited hard drive, everything is determined by the capacity of the drive itself. Furthermore, the network lines that carry data around the web (optic fiber, cable etc) have a finite capacity because there is a limit to the amount of data that can be transferred at any given point in time. So you will never have unlimited diskspace and bandwidth.....because it simply doesn't exist.
And unfortunately, there's a sting in the tail! Because hidden in the provider's terms of service will be very strict limits on CPU, RAM, MySQL, Number of Processes, Concurrent Connections, Disk IO, and Inodes.....and should you try to achieve this mythical "unlimited", you're going to hit those limits very quickly. Particularly if you have a site with a listing application for properties, vehicles etc that uses any type of XML feed import or export system.
In case there's any doubt on this, here's an extract from a major UK Unlimited Webhost's terms and conditions.......buried deep in their site. It's certainly nowhere near their sales pitch that's for sure!
"What is excluded from Unlimited:
In order to ensure that no one single website can adversely affect the other Registered Users, WebHost’s servers use systems to restrict the amount of CPU, Concurrent connections, IO, Number of processes, Memory, MySQL CPU & IO.
If a Registered User is identified as being close to these limits on a consistent basis, WebHost will advise alternative and more appropriate hosting services such as a Virtual Private Server (VPS) or a Dedicated Server.
In extreme instances WebHost reserves the right to suspend or cancel the service at their discretion".
The text above shows you what triggers the "upsell". Don't want to pay more? Then you'll be shown the door. They can get you on multiple elements of the service.........and the majority of users won't even understand what those items relate to.
Let me clarify that this is not illegal in any way. They claimed that you can use all the diskspace you want.......and presumably you can! Just as long as you don't trigger any of the other limits in the plan. Though they weren't very forthcoming with that info at point of sale were they? But those limitations were there in the Terms and Conditions when you initially ordered the Hosting account.......so if you didn't read the T&C's carefully then that's down to you.
If you check our Terms and Conditions you'll see they contain nothing like that whatsoever. We offer managed service plans which include hosting services, and they provide resources that actually exist. Of course there are limits applied to the resources a single individual client can use - as you can't have one user grabbing all server resources and disadvantaging others.
But I can guarantee (because I know the restrictions these unlimited guys apply) that our allocation of CPU, RAM, MySQL, Number of Processes, Concurrent Connections, Disk IO, and Inodes considerably exceed what they allow on their "unlimited" plans. In fact we have clients who would exceed the limits of an unlimited webhost due to Inode use with just one e-mail account.
Unlimited web hosting plans are simply a marketing ploy to get your business. And of course the providers don't support your website......only the server and network.
If your website gets hacked or just doesn't work, then you'll need to find somebody who can fix it. To ask for help with that would not be classed as a "Valid Enquiry" to your webhost. And that is also specified in their Terms and Conditions......which you probably never read. Site support is clearly specified in ours of course, as with us you have a Managed Service Plan, not a basic web hosting account.
We believe in ethical business practices, rather than deliberately misleading unknowing clients (who don't understand the technical aspects) just to get their money. Not all hosting providers are the same. Not all web designers are the same. There are levels!
And we are the very rare crossover between both those roles - what we do with both those aspects is always at the very highest level. And always 100% transparent!
Please note that our enterprise level hosting resources are only available for our web design clients as a component within our Managed Service Plans.
Published in Web Design News
WebSpain offer secure and professional web hosting services as part of our Managed Service Plans in two worldwide locations (London and Detroit). These are both prestigious datacentres that are connected to premium business networks. Reliability, consistency, server speed, and security are paramount to ensure that your business is being promoted effectively.
The wrong location on a low budget, overloaded, and unreliable server is not a professional platform on which to do business. Your website is a critical part of your business......but how seriously do you really take it? You need to know where your site is located, what server security is in place, and if there are site backups!
If you cannot confirm that protective measures are in place to safeguard your critical data then your business (and your future) are at risk! However, there is a more professional option! WebSpain run private servers in the UK and US for our clients.....and we don't provide budget shared hosting as others do, we deliver enterprise strength account management and data security. There's a big difference!
Do not confuse our services as listed below with the basic web hosting accounts that are sold by hosting providers. They are two TOTALLY different things! Because we do not sell basic web hosting services, we deliver Managed Service Plans which include hosting services for our web design clients.
What we provide with our Managed Services Plans:
Site security updates applied on day of release.
Site errors rectified subject to site software being current.
Enterprise strength site security firewall.
Malware removal on sites using Cloud based Auto Clean for infected files.
Uptime monitor checking connectivity to your site every 5 minutes 24/7/365.
Proactive monitoring of site and server security notifications related to your account.
E-Mail delivery monitoring.
Ongoing DNSBL IP Reputation Checks.
Ongoing Domain Reputation checks powered by Google Safebrowsing.
Daily account backups to a remote server on the network using the Acronis Backup system.
Twice a day database backups.
PHP version upgrades subject to site software being current.
Immediate site and mailbox restoration.
GDPR compliancy implementation.
SSL / Dedicated IP address implementation.
Cloud Linux optimised servers.
Industry-leading commercial server security system.
Sites protected within CageFS individual containers.
KernelCare seamless operating system security updates with no server reboot required.
cPHulk Brute Force Detection.
Shell Fork Bomb Protection.
Optimised ModSecurity rules.
High CPU, RAM, and disk inode allocations to each site.
SSD Hard Disks.
Rapid response to clients with personal support 365 days a year.
Please note that no web host will manage, update, and rectify faults on your WEBSITE. All they support is the SERVER and the NETWORK.
So if you choose to use a basic web host then your website is your responsibilty!
Our enterprise level hosting resources are only available for our web design clients as a component within our Managed Service Plans.
Published in Web Design Spain
WebSpain deliver web design in Spain with a range of web design services and business web hosting solutions for British businesses in Spain. For all types of Spain website design, we can meet and exceed your expectations at very competitive prices. All of our sites are built with responsive frameworks that give full mobile compatibility across all devices.
Another very important aspect today is Social Media! All our sites have full social media compatibility with content sharing included....so from then on it's easy for you to keep promoting and marketing your business.
WebSpain view all our clients as strategic business partners!
So choosing us to build a website for you is only the first stage in a longterm business relationship. There's a reason we have over 500 clients across 10 countries, in 6 different languages, some with us for over 10 years, and the majority for over 5 years.
With UK IT industry experience dating back to 1988, and web design services since 1998, we have a track record that few, if any, can match. We're a second generation family business with all the necessary skills in-house, many years of experience, total dedication and commitment, old school values like integrity and honesty........and probably the most intense work ethic you will ever find!
Remember that there is no best web design company.....just the Web Design Company that's best for you! But do your research! Discover who has a longterm, proven, and verifiable track record in the industry, and always take up references! You need someone who's going to be there for you in the future!
One thing's for sure......WebSpain are here to stay! It's not just our business....it's our life! We understand exactly what it takes to make a success of a business online. The longevity of our business, our rock solid and proven infrastructure, and countless client testimonials And you can also have that total confidence and peace of mind that comes with using WebSpain.
We believe that we offer the most comprehensive business package in the industry today. Factor in the combination of a quality web design service, enterprise strength web hosting, unparalleled levels of customer service 365 days a year, and you'll see why we are unique in what we do. Can you afford not to find out more? Contact us now at
Published in Web Design Spain