Web Hosting Services

We covered the marketing tactic that is Unlimited Web Hosting many years ago when this particular "initiative" began to spread across the industry.

It has no effect on what we do because we're not web hosts in the strictest sense of the term. We're web developers that provide private dedicated hosting facilities to our web design clients as a component within our Managed Service Plans. 

The reason we're covering this again is that we wanted clients who've come onboard with us more recently to be aware that sometimes not everything is what it seems to be in this industry. Because what companies claim, and how you interpret that claim, may be two different things. Basically, Web Hosting is a commodity - and like everything, it has it's limits. Many hosting companies offer "unlimited" plans, but be advised there are physical limitations to both disk space, bandwidth, and all other aspects of your hosting service. Before you buy an "unlimited" plan, you need to know what you're getting into.

Firstly, there is no such thing as an unlimited hard drive, everything is determined by the capacity of the drive itself. Furthermore, the network lines that carry data around the web (optic fiber, cable etc) have a finite capacity because there is a limit to the amount of data that can be transferred at any given point in time. So you will never have unlimited diskspace and bandwidth.....because it simply doesn't exist.

And unfortunately, there's a sting in the tail! Because hidden in the provider's terms of service will be very strict limits on CPU, RAM, MySQL, Number of Processes, Concurrent Connections, Disk IO, and Inodes.....and should you try to achieve this mythical "unlimited", you're going to hit those limits very quickly. Particularly if you have a site with a listing application for properties, vehicles etc that uses any type of XML feed import or export system.

In case there's any doubt on this, here's an extract from a major UK Unlimited Webhost's terms and conditions.......buried deep in their site. It's certainly nowhere near their sales pitch that's for sure!

"What is excluded from Unlimited:
In order to ensure that no one single website can adversely affect the other Registered Users, WebHost’s servers use systems to restrict the amount of CPU, Concurrent connections, IO, Number of processes, Memory, MySQL CPU & IO.
If a Registered User is identified as being close to these limits on a consistent basis, WebHost will advise alternative and more appropriate hosting services such as a Virtual Private Server (VPS) or a Dedicated Server.
In extreme instances WebHost reserves the right to suspend or cancel the service at their discretion".

The text above shows you what triggers the "upsell". Don't want to pay more? Then you'll be shown the door. They can get you on multiple elements of the service.........and the majority of users won't even understand what those items relate to. 
Let me clarify that this is not illegal in any way. They claimed that you can use all the diskspace you want.......and presumably you can! Just as long as you don't trigger any of the other limits in the plan. Though they weren't very forthcoming with that info at point of sale were they? But those limitations were there in the Terms and Conditions when you initially ordered the Hosting account.......so if you didn't read the T&C's carefully then that's down to you.

If you check our Terms and Conditions you'll see they contain nothing like that whatsoever. We offer managed service plans which include hosting services, and they provide resources that actually exist. Of course there are limits applied to the resources a single individual client can use - as you can't have one user grabbing all server resources and disadvantaging others.

But I can guarantee (because I know the restrictions these unlimited guys apply) that our allocation of CPU, RAM, MySQL, Number of Processes, Concurrent Connections, Disk IO, and Inodes considerably exceed what they allow on their "unlimited" plans. In fact we have clients who would exceed the limits of an unlimited webhost due to Inode use with just one e-mail account.

Unlimited web hosting plans are simply a marketing ploy to get your business. And of course the providers don't support your website......only the server and network.
If your website gets hacked or just doesn't work, then you'll need to find somebody who can fix it. To ask for help with that would not be classed as a "Valid Enquiry" to your webhost. And that is also specified in their Terms and Conditions......which you probably never read. Site support is clearly specified in ours of course, as with us you have a Managed Service Plan, not a basic web hosting account.

We believe in ethical business practices, rather than deliberately misleading unknowing clients (who don't understand the technical aspects) just to get their money. Not all hosting providers are the same. Not all web designers are the same. There are levels!

And we are the very rare crossover between both those roles -  what we do with both those aspects is always at the very highest level. And always 100% transparent!

Please note that our enterprise level hosting resources are only available for our web design clients as a component within our Managed Service Plans.

If you have any queries then just contact us at

Published in WebSpain

Web Hosting Services

Web Hosting is a commodity, and like everything, it has it's limits. Many hosting companies offer "unlimited" plans, but be aware that there are physical limitations to both disk space, bandwidth, and all other aspects of your hosting service. Before you buy an "unlimited" plan, you need to know what you're getting into.

Firstly, there is no such thing as an unlimited hard drive, everything is determined by the capacity of the drive itself. Furthermore, the network lines that carry data around the web (optic fiber, cable etc) have a finite capacity because there is a limit to the amount of data that can be transferred at any given point in time. So you will never have unlimited diskspace and bandwidth.....because it simply doesn't exist.

And unfortunately, there's a sting in the tail! Because hidden in the provider's terms of service will be very strict limits on CPU, RAM, MySQL, Number of Processes, Concurrent Connections, Disk IO, and Inodes.....and should you try to achieve this mythical "unlimited", you're going to hit those limits very quickly.

What happens then? Normally your account would be suspended for exceeding the limits of the "unlimited plan".
In the case of hitting Inode Limits (number of files) you'll have to delete large amounts of your data to get within the limits of the resources allocated. If you don't want to do that, then you'll be told to upgrade to a virtual private server at a much higher price than what you paid for your mythical unlimited plan.
In the case of hitting CPU and RAM limits then you'll have no other option than to upgrade to the virtual private server as above. So whichever way it goes you're paying more!

Besides these various hidden limits, consider for a moment your neighbours on this "unlimited" server! Possibly a thousand other clients who believe they can use something that doesn't exist. In reality, the server will likely be overloaded with people all trying to get as much for their money as they can, with the end result being that your website loading speed has dropped to a crawl as the CPU and memory hit their limits. And if you have bad neighbours on a server, just like those in real life, you're going to know about it.

Unlimited web hosting plans are simply a marketing ploy to get your business. And the host is taking a gamble that you, and any others on the server, don't attempt to reach the limits of what you've bought. The reality is that most websites only consume a very small amount of bandwidth and disk space, so providers oversell and possibly overload the server with clients to make a profit. Your business is too important to be placed in an environment like that, and there are more sensible and secure options.

WebSpain have always taken the completely opposite approach with the hosting options that we offer to our web design clients as part of our managed service plans:
We run high spec servers populated with a very low number of clients, ensuring maximum CPU and memory availability to everybody.
We use elite datacentres in London and Detroit, which are located on premium business networks.
We offer realistic managed service plans with clearly defined client limits on diskspace, bandwidth, and inodes.

Yes.....it is the old fashioned way, and it's not exactly headline-grabbing marketing material. But we believe in ethical business practices, rather than deliberately misleading unknowing clients (who don't understand the technical aspects) just to get their money.

Please note that our enterprise level hosting resources are only available for our web design clients as a component within our Managed Service Plans.

Published in WebSpain