News
Sunday, 22 April 2018 11:46

Trapped in Time

Outdated Technology

Very often, we don't notice the changes that happen progressively throughout the course of our lives......because they're not instant, they're gradual. The same applies to our websites.

We've just replaced the WebSpain site, and despite it being less than two years old, it was starting to date considerably compared to others in our field. That prompted me to visit the Wayback Machine which periodically takes snapshots of sites over the years.......to see just how sad some of the earlier versions of WebSpain actually were compared to today.

What I found made for scary viewing......as an example, this monstrosity is from 2010!

Outdated Websites

I cringe looking at it. It's a bit like bringing out your old photos from the 70's when you had big hair and even bigger flares! It feels like I've put a photo of my dirty underpants online. 

But the reality is that the type of presentation you see there was par for the course in 2010. That was all we had to work with back then because the technology that is available today didn't exist. Mobile websites? No such thing!
We normally replace our site every 18 months so there's been about 4 or 5 updates since then.......but comparing the 2010 presentation to today is a real eye opener! Things have changed a lot in 8 years.

I want to emphasise that it's not a case of we've got better at what we do.....it's a case of the technology and applications available to us to work with are now on a totally different level to back then. And like real life, it didn't happen overnight......it was a progression over those years, but at a much faster rate. The mobile era was the game changer, but even that technology at this present time is much more advanced than it was 5 years ago.

Now ask yourself this question if you are a client from recent years:
Would you have even contacted us to find out more information if our website still looked like that? 
Highly unlikely......because we would have looked like amateurs or a defunct business. It's the kiss of death at point of discovery!

The fact is, if you can't immediately present yourself as a professional then you will not be taken seriously. Besides looking unprofessional, old sites will also be riddled with security issues and running on slow, outdated, and vulnerable PHP versions on servers.

PHP have announced that later this year, versions 5.6 and 7.0 on the server will be discontinued and unsupported. So if you're still running an older site then this could present problems. 

The red dot denotes expiry of those versions......contact us if you want to know whether you're affected! This new WebSpain site runs on PHP 7.2, which as you can see is supported till the end of 2020.

PHP versions

So to summarise, running outdated and obsolete sites can not only adversely affect your business in terms of client pereception, it also puts you and your users at risk of hacking and phishing attacks. Stay current!

Make sure you present yourself as a live, thriving business.....not as somebody who's trapped in time! And definitely don't wait until you plummet to the depths of obsolescence and embarrassment of the WebSpain 2010 site. Because everyone will be laughing at your site in the same way as most of you are now laughing at my old one! 

If you need further info, then just contact us at

Published in WebSpain
Tuesday, 31 October 2017 11:42

SEO Ranking Factors

SEO Ranking Factors

I'm not keen on using the phrase "SEO" as it's been so abused over the years that it's meaning and interpretation has become lost. Personally I'd say that the majority of the points in this article relate to building a website properly in the first place, and then actually populating it with content that users want to read.

But here's a list of essential components that make up what would be interpreted as a professional website by Google and other search engines.

1. Website Security (HTTPS): This is a ranking factor now, and Google recommends switching to HTTPS to also help with demonstrating professionalism, increasing conversion rates, and building trust with users. It's no accident that 65% of sites that hold the top three positions have implemented HTTPS.

2. Content Length: Content length for sites in the top three positions are on average 45 percent longer than content on sites in 20th position. But beware of writing masses of "padded" content to increase page density......the key is to write content of a necessary length to be relevant and match user intent.

3. Keywords: These are obviously still relevant today......but the era of jamming them everywhere on the site is long gone. If you do this you'll end up in the Sin Bin! So you need to use long tail search strings incorporating keywords contextually (within sentences) when required. Use them sparingly.....do not go overboard on this.

4. Website Traffic: Interestingly, traffic from search engines does not appear have any major impact on rankings. It's direct traffic that matters......so share your content across Social Media. If Google tracks a lot of traffic coming from other sources it will potentially revise your positioning because your site appears to be popular.

5. Bounce Rate: This relates to the time users spend on your site. If you get a visit from a user and they leave immediately....that's a negative. But if they stay on the site and visit numerous pages....that's a positive. How do you retain users? Just write good content as I've always said.

6. Pages per Session: This is closely linked with Bounce Rate! Because the higher number of pages a user visits per session demonstrates to Google that you have content on your site that is of value and relevant to the search query they entered.

6. Backlinks: But unlike years ago it's not quantity.....it's quality! Do not have links on bad sites or Google will assess you at the level of the bad site that you've "buddied up" to. Essentially you've shown them that you're keeping bad company. And whatever you do, do not make reciprocal links with other sites because you'll both get canned.

7. Page Speed: Users like fast pages so don't bog your page down with auto-running videos, multiple large images, or resources that load from other sources like Social Media streams. Yes.....you need to make it look attractive and professional.....but there is such a thing as overkill.

8. On-site Optimisation: Factors such as meta descriptions, meta titles, H1 and H2 tags etc are still relevant and should be used accordingly. But be aware these are not a "Band Aid" for low quality content. If your content is assessed as poor then no amount of on-site optimisation will help you.

9. Mobile Compatibility: If you don't have this in place by now then you're probably not even in business any more. Around 55 - 60% of searches come from mobile devices.....so without it, most of your target market has gone.

Now review those points, and look for the pattern! As always, that pattern is quality content! It's never been any different......in fact Bill Gates predicted this back in 1996: 
"Content is where I expect much of the real money will be made on the Internet" and "If people are to be expected to put up with turning on a computer to read a screen, they must be rewarded with deep and extremely up-to-date information that they can explore at will".

Admittedly there were ways that unscrupulous individuals could cheat their way to high rankings years ago, but since 2012 those practices will end up making you invisible on search engines! My advice is to beware of web agencies promising you instant high rankings - because you'll end up disappearing without a trace on all searches for a very long time. It will be the Kiss of Death!

So just play by the rules (I always have) and generate quality content that addresses your visitors' questions and specific areas of interest......and then distribute it across Social Media to expand your target audience.

If you have any queries just contact us at

Published in WebSpain
Sunday, 16 April 2017 11:26

User Expectations

website-user-expectations

When clients come to us for a website they generally have a list of expectations or requirements. Of course, that helps us to identify exactly what needs to be implemented in order to meet their requirements......but one important thing is always missing in their estimation at that point! And that factor is User expectations!

People tend to focus solely on what they want or what they like, with no regard to what potential users actually expect when they visit a website. That's where we come in.....because we make it absolutely clear what aspects need to be prioritised! However, some people don't want to listen and will take no advice whatsoever. All that matters to them is what they want, to the point of total exclusion of their potential users' requirements.
If you take this course of action then your website is unlikely to succeed......irrespective of how attractive it looks. Because if people can't figure out how to use it, or can't find anything on it, they'll leave and never return. Simply because you prioritised what you wanted over what they wanted.....thereby making it difficult, irritating, and time consuming for visitors!

So what is it that users expect?

1. Site Speed! Don't overload pages with giant images or introduce additional elements where data is retrieved from outside sources. Things like Live Chat boxes, Facebook and Twitter streams, Weather forecasts etc are an example of this!
Be aware that if you insist on bogging it down with resource intensive elements, slow page loads are going to be the end result. You'll then get a high bounce rate (which Google tracks) so your site rankings will drop as a result! Keep it as lean as possible, and avoid irrelevant, superfluous, and self indulgent elements that deliver no value to the user whatsoever.

2. Intuitive Navigation! Ensure that you have clearly visible and intuitive menu and sub-menu structures, along with categorisation of the elements contained within. Basically, don't throw everything into one place and then expect users to be able to hunt for what they want. Make life easy for them.......then they're more likely to bookmark the site and return in the future.

3. An Organised Site! No enormous paragraphs of text that go on forever! Short, sharp, straight to the point, introduce benefits, and accompany it with a great quality image to get their intial attention.

4. Aesthetics! When a visitor gets to your site you've got less than 10 seconds to make a positive impression. If your site looks a hideous and cluttered mess while resplendent in a myriad of migraine-inducing dayglo colours then you probably haven't got off to a good start! Your site must attract visitors straight away......first impressions count! But be aware that this is the point where you now need to actually validate yourself professionally, which brings us to the next point.....Value!

5. Value! In this context I'm referring to delivering on what you initially promised when you presented them with an attractive looking site!
On the intial front page intro you should be clearly defining what you deliver! But it's no good just saying it.....you need to actually deliver it in terms of quality written content that informs, educates, and advises.
Examples of poor value would be spurious unsubstantiated claims, ludicrous cliches, and sales pitches....all accompanied by a couple of generic paragraphs and a blurry image that you copied from Wikipedia! If you go down this route then site visitors (and Google) won't take you seriously.

6. Mobile Compatibility! Over half of the searches on Google now come from mobile devices.....so if you don't have a mobile site by now then you're not even in the game! Every site we've built since 2012 has been mobile compatible as standard and at no additional cost. Mobile must be at the core of everything you do!

7. Safety and Security! Visitors want to know that their identity, information, and even their computer is not at risk from malware, browser hijacks, viruses, trojans, hacking, or phishing attempts. Google is very interested in this factor as well........and everytime they visit they're running checks on your site to ensure that it's safe for visitors.
They're very clear on this.......all sites should now have SSL encryption in place to protect visitors. If you don't, then realistically it'll only be a matter of time until you drop off the radar on the search results. After all, do you think Google are going to send it's users to websites that they consider to be unsafe? And without SSL in place to provide an encrypted connection for visitors then your site status with Google is unsafe! 

As you've seen, all those points were categorised as User expectations! Are User expectations important to you?
Maybe not.....but what if I changed the title to Google expectations? Would that now get your attention?
Because the fact is that what Users expect and what Google expects in terms of front end viewing is exactly the same thing!

So stop thinking about what You want.......and think about what Users want! Because your Users, and Google, will take you a lot more seriously if you do!

If you need further advice just contact us at

Published in WebSpain
Saturday, 05 November 2016 09:24

HTTPS/SSL Security is Taking Over!

HTTPS Websites

HTTPS/SSL security on websites is important! I've been saying it for some years, and recent statements from Google demonstrate that it's now becoming the minimum acceptable standard......"A web with HTTPS is not the distant future. It’s happening now, with secure browsing becoming standard!"

Let me clarify that! It's now no longer evaluated as an optional addon that gives additional benefits......it's now classed as a critical indicator of your professionalism. Google is not in the business of deliver poor or potentially unsafe search results to users, so it's looking for signs that demonstrate you are a serious business entity. Basically it needs to know that you are who you say you are, and that any site visitors are not at risk of identity theft, phishing etc.

This is part of a mission that Google have been on in recent years to make the web a safer place. And it's really picked up momentum now. Here's their latest Security Bulletin where they say "More than half of pages loaded and two-thirds of total time spent by Chrome desktop users occur via HTTPS, and we expect these metrics to continue their strong upward trajectory".

Google Blog

We're now heading towards two classes of web sites......the professional and secure ones with HTTPS, and the unprofessional and insecure ones who are trying to do everything on the cheap while taking no responsibility for their clients' personal security. 
If you were Google, who would you recommend in search listings? If you're a site visitor, who would you trust to do business with?

As I've listed before, these are some of the benefits of having HTTPS/SSL data encryption in place:
1. 2048 bit encrypted connection between the user and the site giving a higher level of security for data transmission.
2. An SSL certificate also provides authentication. This means that users can be sure that they are sending information to YOU, and not to a criminal’s server.
3. Protection from Phishing, where a criminal tries to impersonate you or your website.
4. Dedicated IP address that gives you protection from any IP blacklisting of your site and e-mail caused by other users on the shared server IP address.
5. Enhanced professionalism giving clients confidence in doing business with you.
6. Trust! Browsers give visual cues, such as the lock icon in the address bar, which tells visitors that their connection is secure.
7. SSL is a criteria for search engine ranking, so potentially higher placement in searches.

None of the above is opinion! None of it is conjecture or hypothesis! It's the cold hard facts with verifiable links to substantiate them. Do YOU need it? Once again, I'm not going to give you an opinion!
I'll just let Google answer that one...."As the remainder of the web transitions to HTTPS, we’ll continue working to ensure that migrating to HTTPS is a no-brainer, providing business benefit beyond increased security. Don’t hesitate to start planning your HTTPS migration today!"

If you require any more info just contact us at

Published in WebSpain
Monday, 14 March 2016 13:00

Google Search Quality Guidelines

Google Search Guidelines

Remember the old record players from the past when a record would get stuck.....and one part would keep on repeating endlessly? Well that's me that is! Simply because I've been endlessly repeating for many years that quality content on a website is the key factor in getting good search engine positioning.
In fact I even demonstrated it with the tests in the article Is Content Still King? Plus, the continued dominance of this site on Google Searches is a fairly clear indication that my ideas, if implemented correctly, will produce results.

However.....that's still not enough for some people! They insist on clinging onto a belief that what the man in the pub told them, or what info some spammy SEO company has sent them, is actually true. Well it's not! And after years of battling with people who insist on recounting third party BS, my good friends at Google have at last come to my aid.
Good friends? Well I've never made any secret about it....I love Google! They've introduced superb applications to us at no cost (GMail being one), transformed mobile computing into what we see today, and are always innovating and advancing the technology. Compare that to the dubious practices of other major companies over the years who have made billions by delivering substandard and inherently flawed applications at totally unrealistic price points.

From my point of view, the best aspect is that Google have run the cheaters out of town. Because years ago some "businesses" made a lot of money by cheating their clients' sites into good positioning. They knew full well that it was a blinkered short term strategy that would eventually result in these sites disappearing from Google permanently. But money talks! In later years these people have rebranded themselves as link cleanup and reputation management companies where they're now making even money by cleaning up the mess they created in the first place. You couldn't make this up could you?

Anyway, Google has now come to my rescue by releasing their Search Quality Evaluator Guidelines  for everybody to analyse. But be aware it's 160 pages long......so I've highlighted the critical points for you.

1. Page Quality: The keyphrase is E-A-T......which stands for Expertise, Authoritativeness, Trustworthiness!
Your site should have a “satisfying amount” of high-quality main content, and be authoritative, trustworthy, and informed about the relevant subject matter. The site should have a good reputation, along with about us, contact, and customer service information clearly displayed. Google also states that pages will be considered low-quality if they are created “without adequate time, effort, expertise, or talent/skill".

2. YMYL (Your Money Or Your Life) Pages and Expert Content. This means that if you're writing on a subject then you need to demonstrate that you're an expert on it. Do you know your business? You're the only one who can answer that......and if you do, then you need to demonstrate it.

3. Supplementary Content: Google emphasise the importance of supplementary content, such as sidebar info and links to other related articles. I've always told people this, so I'm glad to see them come out and confirm it after all this time.

4. Page Design: Let's make this clear.....Google doesn't care if your site is blue or red, and it doesn't care if your images have little twirly effects if you put your mouse on them. You may care......but Google and your users don't. What Google (and users) want is a functional, streamlined, intuitive page that is easy to navigate with main content front and centre. Google values functionality over beauty. 

5. Mobile optimisation: It goes without saying that if your site is not mobile responsive today you may as well not even bother doing anything else, because you're not even in the game.

6. Trust: Websites should be trustworthy! What constitutes trustworthy? SSL certificate, linking to credible, relevant sources to substantiate what you're saying, and building a good interaction for your content with social media particularly Google Plus. That way you're establishing yourself as an expert in your field. So it's not just the site that needs to be established....it's YOU!

7. User Experience: Are you meeting the needs of your visitors? They want clear information.......so are you providing it? Users want to be able to find content that is relevant to them.....so are you making it easy for them? If people visit your site and give up trying to get information within a few seconds because you've insisted on some ludicrous system of navigation, it sends Google a clear message that it's not meeting users' expectations. Which means Google will class you as a low quality site.
However, if they stay on the site and navigate to different pages because they find the content of value, that sends a positive signal to Google and will help your rankings. What a user wants from the site may not match your vision of what it should be.....but if you prioritise your choices over theirs then don't expect to get good positioning on search engines.

8. Satisfying Content: For content to satisfy a user’s needs, the Guidelines state that the content must be “fully satisfying for mobile user,” require minimal effort to locate, and provide value to the reader. Does yours?

9. Fails To Meet Content: This is where your information is sparse, copied from other sources, unrelated to the query, filled with incorrect facts, or needs supporting information to validate it's claims. If this occurs then you lose trust and credibility with Google and users.

10. Keywords: Use them sparingly and only when necessary in content! If you start keyword jamming you're going to be penalised. This isn't 2005.

To summarise.....you need high quality, expert content! Simple as that! And if you create pages which demonstrate high levels of expertise, authority, and trustworthiness within your area of business then you will reap the rewards! 

Now that Google have openly published their Search Quality Evaluator Guidelines (they've never done it before) you should look back over the articles that I've published over the years and compare them. If you do that, you'll see that what I have been saying on every aspect of SEO for many years has now been officially confirmed by Google.
So now, officially, I am no longer a stuck record! Strange but True!

If you need advice on any of these points then just e-mail us at

Published in WebSpain
Thursday, 17 December 2015 14:02

So What's the Answer?

SEO Spain

As you probably know, search has changed a lot in recent years! But are you taking advantage of the new possibilities that now exist due to the advancements in technology and actually delivering the answers?    

Because recent developments are now taking these processes onto another level.....and that level is Artificial Intelligence!
It's called RankBrain...... which is the name that Google have given to it's machine-learning artificial intelligence system. Previously any changes in search algorithms had to be programmed into the system by humans, but now it has the capacity to learn, and to expand it's knowledge and efficiency based on the original parameters that were applied. It's goal is to take search queries, interpret what the user's intent is, and then deliver the best possible results for them.

Now did you see the important word there? Intent! What Google is looking to achieve is to match the user's intention to the optimum results. Ten years ago people were using shorter search terms.....but now both the end users' knowledge and the technology have advanced beyond all recognition! Users are now putting in questions, and they want answers. Google's role is to evaluate the available options and provide the best answers based on the analysis of user intent.

Of course there's now the mobile factor as well.....with queries on these devices exceeding those of desktop computers! Which brings us onto Voice Search! Let me give you an example how this can work! If you go to your voice search on mobile and say "OK Google.....What do People say about WebSpain"......you should get a search delivered with the answer at the top!

Points to bear in mind are that the search request was delivered in plain conversational language......not a sequence of robotic disconnected keywords. Keywords used within the content in a natural manner are still very important, but if you're using these keywords then you must expand upon them and deliver the answers within the actual page content. If you don't, people will hit the back button (which Google monitors), and eventually your listing will no longer show in the search results as users are telling Google that the result wasn't acceptable. And RankBrain learns from that.

In the quoted example I could probably have got the same result by just putting in those keywords and nothing else!
But how long before the search engine algorithms figure that the end result was I didn't deliver any answers?
Do you see the critical factor? Keywords and empty cliches that deliver nothing in the way of valid information are now no longer acceptable!
Example.....it's no good just telling people how easy it is to buy a house in Spain......you've got to demonstrate how!

Unfortunately, many site owners still seem to think they can get away with the practices that were prevalent back in 2005, things like keyword jamming and overloading metatags.....but those days are gone. Do that now while simultaneously delivering no content value and you'll be dropping like a stone.

Going forward, think of these Google initiatives as a quality filter. Deliver quality, and in principle you should see the benefits. The key is knowing your clients' needs, requirements, possible questions or doubts etc......and then delivering the answers as a tangible benefit to them within your content. So basically you're pre-empting the question and making it easier for search engines to recommend you.  

If you know your business, then you know the answers! So just make sure that you're delivering them.....and not just on your site but right across Social Media as well. Because if you don't......your competitors will!

Any queries just contact us at 

Published in WebSpain
Sunday, 06 December 2015 12:00

Are you playing Russian Roulette?

Web Design Security

This relates to the most important aspect of what we do.....Security! Because it's estimated that there are millions of outdated and totally obsolete Content Management System websites still in circulation. And they're all playing Russian Roulette!

Besides looking very dated.....which isn't going to inspire potential customers, the majority are not even mobile compatible. Consequently they're unlikely to get any business through mobile searches as their sites will not render correctly on different devices. And when you consider that the majority of internet searches now come via mobiles, then it's obvious that their potential target audience is going to be severely restricted.

Obsolete websites can be a business killer in terms of your credibility, but there's more to it than that.....there's Security! 
We covered this in some depth nearly a year ago in The Life of a Website and it holds just as true today. Nothing has changed except the obsolete sites have now become even more vulnerable. Essentially, the stakes have been raised!

If you have an outdated site (and you will have had notification of this) you are potentially at the mercy of site vandals, script kiddies, activists motivated by current political events, and more organised groups that will take advantage (in a very clinical manner) of any weaknesses. This is usually accomplished by injecting malicious scripts into sites followed by a redirect for visitors to something like the Neutrino Trojan exploit kit server. Find out more about this HERE! 
Therefore your visitors will be compromised by this weakness as well......making your site a danger to everybody, not just yourself. 

The main target for that particular exploit (and there are many others) is WordPress content management systems.....which we don't use. In fact we won't even allow these sites on our servers. Not that it's a bad CMS by any means, but there are just too many poorly built and outdated WordPress sites out there done by hobbyists and amateurs, and they represent a security risk to everybody.

So while the risk you face isn't as severe as those people, the risk is still there. All we can do is make you aware of it.
If you choose to continue with the insecure site, we will just migrate it onto a Legacy Server that still supports the obsolete and deprecated server side scripts that these applications need.

Obviously running outdated site and server software is not exactly the ideal scenario for you or us. So moving these sites onto another server so as not to prejudice the status of current up to date sites is what we have to do. Remember that the longer it goes on the more the risk increases to you and everybody else. So don't play Russian Roulette with your business website........because one day you may get the loaded barrel.

As always, if you have any queries, just contact us at  

Published in WebSpain

Web Business

Over the years I've encountered a regular misunderstanding by potential clients regarding web design. It's the scenario where someone focuses solely on aesthetics at the expense of everything else.
In fact with some people, critical elements like content quality and user friendliness don't matter one bit. All that matters is their personal vision of what it should look like, with no regard whatsoever to the needs and expectations of their target audience. It's what I describe as "Flowery Syndrome".

Points to consider:

1. Websites are business assets whose sole focus must be to achieve specific business objectives. They are not your own personal scrapbook.

2. Google doesn't rank your site on how artistic and pretty it is.....it doesn't care. And quite frankly neither do your target audience.

3. In a similar way that the user and Google doesn't care if your artwork is on a par with the ceiling of the Sistine Chapel, they're also not interested in whether you have the literary expertise of an Oscar Wilde. Communicate in plain language with no ludicrous catch phrases or ambiguous cliches. 

4. Content must engage the readers and involve them.....it's not a platform for you to give a speech about "me, me, me".

5. Understand that your website is no more than a marketing tool to enable you to generate business. Don't trivialise it with self indulgent ideas that are not related in any way to making money. Logically, why would you want to put anything on your site whatsoever that is not a business initiative? 

6. You want stunning visuals? Then introduce great pictures relating to your business which will generate a need and desire within the user to purchase your products or services! Random pieces of meaningless artwork, (or even worse, cartoon elements) littered around your site are not going to do that. You're just diminishing your credibility to prospective clients.

7. You are building the website for others.....not yourself. Just because you'd like the site to have every colour of the rainbow in it doesn't mean that everybody else would! 

8. If you're looking for a web designer, make sure you get one that understands how business actually works in the real world. Because you will need their input to advise you on best practices so you don't fall into the situation I've described.

Now don't take all these points as meaning the appearance of your site doesn't matter....because it does! A lot! Your site needs to have a professional appearance, it needs to be user-friendly, and the content must relate to the user while delivering value to them.

When somebody gets to your site you definitely need the "WOW" factor to hit them. But let's back it up with some quality content that actually imparts information, along with a great user experience. That scenario is infinitely preferable to introducing the useless, distracting trivia and irrelevance associated with "Flowery Syndrome". 

Remember....it's not about Web Design.....it's about Business. So if you think you may be suffering from "Flowery Syndrome" contact us now at . We have the cure!

Published in WebSpain
Saturday, 12 September 2015 23:05

Not all Web Hosting is created equal!

Business Web Hosting Spain

We're reluctant webhosts! We never wanted to provide web hosting. All we ever wanted to do was build websites.....nothing else. But back in 2003 we reached the point where it was impossible to get anything done on potential clients' hosting services because more often than not they were unreliable, slow, and in some cases unfit for purpose. So we had no choice, we had to provide hosting ourselves!

We wanted the best that we could realistically afford at the time. So for some years we struggled to break even on hosting......just to be able to build sites. Then we'd outgrow our resources, so costs increased once again! In 2007 we had to move from reseller accounts to virtual private servers (VPS), then in 2009 onto a Hybrid VPS. By 2011 we'd outgrown all flavours of VPS's.....and it was onto Dedicated Servers!
We share with no one, we don't sell hosting to outsiders, and only our clients with our sites are on there. We actually turn hosting business away every week simply because we do not want a bad neighbourhood.

We're not server administrators.....we're web designers. So we pay for the highest level of server management that the datacentre can provide, with a guaranteed 5 minute response time 24/7/365......using the same upstream provider since 2009. We're in good hands.....and so are you!

Now let's look at some of the different aspects related to hosting!

Server uptime: Our uptime percentage over the last year is 99.97%. That figure is up there with some of the best in the industry! It means that over the last 12 months the server has only been inaccessible for 2 hours 37 minutes. And approximately an hour of that was down to scheduled network maintenance performed overnight GMT. 

How do we know if a server goes down? We use a remote monitoring service to ping our server (send a signal) every minute of every day. If the remote server doesn't get a response it sends me an instant text message that something may be wrong. It's no joke getting a false alarm at 4AM, but it happens. You see why we never wanted to be web hosts?

Backups: Many hosts claim to have them.....but don't always take that as read! We actually do.....using the industry leading R1Soft backup system. 
Every Monday/Wednesday/Friday starting at 12AM an automated process makes a backup of every site on the server, and then stores it on another server in the same datacentre. It repeats this process throughout the month till it eventually reaches it's maximum of 10 backup points. Then the oldest backup is replaced with the newest, and the process continues.

Security: One very important point here! If you are still running on outdated software that has now been withdrawn, then none of the factors below will help you much. This is because your site may well have security vulnerabilities that cannot be patched due to age, so an intruder could potentially just walk straight in without the alarm going off. If this applies to you, then you've already been informed of the situation. Now here's some (but not all) of the security processes that are in effect:

We take the hosting side of the business very seriously.....despite the fact that we never wanted to be webhosts. But as we had no choice, we thought that just like design, we'd better do it to a standard that surpasses all others.....so we did!

Let's summarise the facts:
1. Unlike others, we are not hosting resellers on low budget shared public servers. These are our servers!
2. We turn away business regularly because we won't expose our clients to any potential risk by taking in outsiders.
3. We have a solid infrastructure that is professionally managed and running on business class networks.
4. Throughout the years we've invested back into the business to deliver a better quality hosting environment. 

So don't compare what we do with others.....because not all web hosting is created equal!

Any queries, just contact us at

Published in WebSpain
Saturday, 12 September 2015 08:35

What the People Say!

WebSpain Client Reviews


For REAL Spain Web Design reviews see what people say about WebSpain. Get a better insight into what we do and how we do it directly from some of our existing clients!

WebSpain really are fast and professional and doing an amazing job like no else in the past for a very fair price. I certainly can recommend Pete. He is very, very good at what he does.
Christopher Horton - www.ecoindustrysupply.com

I had an antique but tailor made old site, but the new site just fell into place with amazing speed and accuracy! A mutual friend had recommended your extremely professional and trustworthy services, and the rest is incredible. My sincere gratefulness will remain forever !!!
Robyn Kohli - www.swisschaletsales.com

Webspain came very highly recommended and still exceeded my expectations! I can honestly say that this has been the best investment that I have made for my business. The level of service was so good in fact, that it felt like the guys were sitting in my office with me throughout the whole web design process, their responses were so quick no matter what time I contacted them. I am extremely happy with the finished websites and it was a pleasure doing business with both Pete & Steve. Thank you again for your professionalism and patience! 
Toby Clay - www.epti.co.uk

I just want you to know how grateful I am for all your help designing the new website for my on-line overseas estate agency Tapas Properties. Not only have you created a beautiful and user friendly website for me, your after service has also been amazing. Many thanks Pete.
Margaret Solomons - wwww.tapasproperties.com

The moment I opened the dialogue with Pete I felt secure in the knowledge that there really is: "Nothing to worry about". Pete and the team guided me so smoothly through the process it seemed surreal. The work you ask for is practically immediately carried out and always exactly as you wanted it.
Jacqueline Purnell - www.yogashalaibiza.com

WebSpain have proved to be a most dedicated and professional company, always demonstrating nothing but the highest standards of professionalism, customer service and support in order to ensure our requirements and expectations are always exceeded.
Ignacio Bengoechea Marti TLP Commandant - www.tlp-info.org

Webspain is the best! Always prompt friendly attention and nothing is too much trouble for Pete. I would recommend them to everyone. If you need a new website that works for your business don’t hesitate to contact them.
Paul McJury - www.orgivaproperties.com

Pete is one of those rare jewels that, if you’re lucky, you’ll come across once in your life! He knows his stuff, he’s good at it and he gets the job done. I can’t speak highly enough of Pete and his family business WebSpain.
Nancy Frey - www.onfootinspain.com

Not only have WebSpain designed a website far beyond my expectations, but they have also given me an insight into effective social media exposure. With Pete's expertise in web design and dedicated client orientation, I am confident that my business will get the exposure it needs to compete and grow.
Constanza Edwards - www.nuevoscomienzosholisticos.com

I am so pleased that an associate recommended WebSpain to us. Previously, RedDrum had a number of websites and, being an IT company, thought that we could do it all ourselves. The reality is that web design, e-commerce, search engines and all the things that go with having an online presence, is now an intensively specialist area. Pete and his colleagues are dedicated specialists, with hundreds of sites to their credit. WebSpain have an enthusiasm and knowledge of their subject area of operation that I have found to be without parallel.
Paul Hilder - www.reddrum.co.uk

I’m always amazed at how quick and responsive you guys always are.
Daniel Blumenthal - www.salvadorcarnivalguide.com

Just to say that you are very professional. I like to thank you for all the service you have provided to help me! You are my dear friend!
Michel Bittar - www.lacasablancaestates.com

Pete at WebSpain - utterly brilliant! From first consultation through to website build, through to website maintenance, his continuous support is second to none. Very, very happy customer.
Kim Wells - www.cartranspain.com

WebSpain managed our projects from start to finish with expert knowledge and advice through the whole process. It’s refreshing to find a web company that’s honest and that doesn’t baffle you with nonsense, Pete will guide you through your project and help you gain the optimum results for your company. If you want a “complete” service from a website builder then look no further, WebSpain are the company to do it!
Nigel Fitzpatrick - www.businessbrokerspain.com

I needed a website that would display photographic images in a simple pleasing manner, which is not a simple task. Having looked online for inspiration at a list of the world's top ten photographic web sites, I was not very impressed. I approached Pete at WebSpain and he was able to build a site that is both innovative and in my opinion far better than those in that top ten list. He was able to attend to all of the tweaks I needed, whatever time of the day or night I emailed them to him. Having used WebSpain for a number of projects over a period of over 10 years now, I would not hesitate to recommend them to you.
Jon Jones - www.jonjones.eu

Thank you again, you are the best and fastest company with what I worked!
Pawel Koliszak - www.vip-performancegarage.com

9 years working with WebSpain. Very good designs, new ideas, and always taking care of our websites. Any problems solved in 10 minutes! Really very good rates....Pete is the best.
Philippe Bernard - www.costa-group.com

In 2009, we had quotes to get a site done for us that were up to six times more than Pete asked for, so this is one of the only exceptions to the statement that “You get what you pay for”. In fact with Pete you get much more than what you pay for, and that is an understatement.
Graham Stimson - www.worldwidecatamarans.com

It's hard not to repeat much of what has been said before, but WebSpain really are that good! With their combination of excellent technical knowledge, innovative design ideas and uncompromising customer service, mixed in with Pete's great humour, it is a winning combination. Whatever you ask of them you'll always receive the legendary reply of 'No problem, leave it with us..' We truly hit gold when we found WebSpain and their brilliant team.
Phil Mills - www.activeandalus.com

In order to ensure we stay competitive it’s imperative that we have a flawless website that is not only high in all the search engines but is both visibly attractive to our target audience and easy for visitors to use, retaining traffic. We needed a development team that can act on an instant to make any necessary tweaks to our webpage as the market is continually changing and we need to move with it. For us WebSpain tick all the boxes! They are extremely professional and have always acted instantly with any requests we have thrown their way, no matter what day or time.....and there have been a lot!
Josh Anderson - www.swansea4students.com

Pete's a great man, and worth his weight in gold!
Martin Daly - www.classiccarshop.co.uk

It has been a pleasure to work with Pete and Steve over the past 4 years. Not only do they have the expertise required, but they are also very efficient, with an impressive response rate that ensures the job is done in the minimum amount of time. I will never go elsewhere as their service is the best.
Bryan Delos Santos-Moon - www.letmefinduacar.co.uk

That's what I call service!
Ted Kavanagh - www.hertfordshirebuildingsurveys.co.uk

Pete's favourite sentence is : "Leave it to me!" And then, forget about it, since the job will be quickly done, even on weekends!! With Webspain you forget about technical web problems and everything works.
Helena Staels - www.itsalamanca.com

After a few weeks of work on the site, I was delivered a site that far out reached my expectations. Pete had provided me a great platform to begin launching my business.
Nick Aylieff - www.classicmotorsforsale.com

We cannot thank Pete enough for his talent and hard work. He has focused on our competitors and done everything possible to get us noticed, and it works! We have seen a vast improvement in enquiries since Pete has been involved with our web design and hosting.
Rae Elson - www.stgeorgestransport.com

You're the best Pete! Thanks for your service!
Sam Kheder - www.cuevasandalucia.es

With Pete’s help the sites have become something to be proud of, and we look forward to working with WebSpain for many years to come.
Allan Hilder - www.anotherwayoflife.com

Pete actually cares and it’s like “he has your back”. I know that he is there in a proactive way gently guiding from the sidelines.
Nancy Frey - www.onfootinspain.com

Just to say Pete, the new site is working great. Thanks to you and the lads.
Michael Gledhill - www.tapastapas.co.uk

We are having lots of compliments about the website and we are really pleased with it!
Eileen James - www.ukpayrollservice.com

As a small company building their first website we could have spent lots of money and achieved very little. What I have found with Pete and his colleagues is a friendly, helpful and honest company who have always dealt with my sometimes idiotic questions with unwavering patience!!! I wouldn’t hesitate to recommend them to anyone.
Emma Beechey - www.justmurciaproperty.com

I was referred to WebSpain from a friend of mine in Canada. Not only have I been constantly amazed at the depth of understanding on many different business models, I found myself working with a team of friends.
Mark Tait - CEO - www.prestamoestudiantil.com

From commencement until completion of our website Pete has always been professional, reliable, efficient and importantly, available at any time. The work doesn´t stop there either as my website continues to evolve, and Pete continues to supply the same level of service. WebSpain is an easy recommendation to any company that requires a new website.
Robin Adams - www.solsimpleproperties.com

Pete made something I was very nervous about doing, easy. I thought building a website would be a stressful, anxious, and costly experience. Pete made it comfortable, fun, exciting and reasonably priced. WebSpain made building my website one of the most enjoyable experiences and best values I have encountered in my 25 years of business.
Mike Kiser - www.orthoticsprostheticsne.com

WebSpain are highly responsive and on the ball. You feel that you can rest assured that any important areas of change in the world of the internet as Pete et al are always on trend. The advice has been first class and so easy to put into place, and as I say the ease of working with WebSpain has to be felt to be believed. A First Class experience throughout.
Jacqueline Purnell - www.yogashalaibiza.com

Believe me when I say, contact Pete and talk to him about your site, before you make a big, expensive mistake which it will take you a long time to put right!
Graham Stimson - www.worldwidecatamarans.com

I have no hesitation in recommending WebSpain. Pete and his team are truly inspirational and motivated in providing quality and truth, which is a rare commodity in itself. If you are considering a web design purchase then look no further, Web Spain is at the pinnacle of their profession, you won’t be disappointed.
Nigel Fitzpatrick - www.businessownersdirect.com

Thanks for giving us such a great web site, it's really fantastic and we´ve had so many positive comments about it from our friends and clients.
Tom Ward - www.theshadesailcompany.com

Very happy with the way my questions were dealt with and the solutions that were offered. Result; a clear website with easy access. Thanks Pete!
Peter Buitelaar - www.bikershome.net

It's been a real pleasure working with someone who gets this stuff figured out, and quick!
Daniel Blumenthal - www.salvadorcarnivalguide.com

WebSpain provide an excellent standard of customer service, highly recommended.
Paul McJury - www.orgivaproperties.com

WebSpain have always gone the extra mile or two, advising us of anything they believe in their expert opinion will be of benefit. Furthermore, even though they cater to my clients, they are still very personal and we have built a great rapport over the years of working together. Long may it continue!
Josh Anderson - www.swansea4students.com

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